LeadDesk

The Lyftrondata Provider for LeadDesk offers the most natural way to access LeadDesk data from Lyftrondata with ease and also enables to connect with BI, MDM & ML tools, Data warehouses, Databases and other SAAS based applications with zero code and zero infrastructure requirements. The provider wraps the complexity of accessing LeadDesk data into easy-to-integrate relational fully managed ANSI Sql format. Make faster and better business decisions with Lyftrondata’s LeadDesk data provider and automatically build your data migration pipelines in minutes, not months

The provider hides the complexity of accessing data and provides additional powerful security features, smart caching, batching, socket management, and more.

Key Features

• Comprehensive Delta load mechanism.
• Real-time access to LeadDesk.
• Comprehensive full support of ANSI Sql to query data with ease.
• Collaborative query processing.

Prerequisites

The user must have credentials for LeadDesk, Lyftrondata and your destination data warehouse, lake or database to perform the data pipeline operation with Lyftrondata

Establishing a Connection with Lyftrondata's Quickstart Steps

Create your LeadDesk connection with Lyftrondata by following the 5 easy steps show below:

Step1. Add your connection

Click on Connect section on the left panel →  Click on Add Connection button

Step2. Select your connector

In the connector selection panel, search and click LeadDesk for your connection 

Step3. Enter your connection details

In the Connection String section enter the values of the below parameters. The following connection string is required to establish LeadDesk connection with Lyftrondata.

Profile=C:\profiles\LeadDesk.apip;InitiateOAuth=GETANDREFRESH;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;

Key	Value	Field
Connection Name	Enter your connection details	Required
Profile	C:\profiles\LeadDesk.apip
InitiateOAuth	GETANDREFRESH	Required
OAuthClientId	Your LeadDesk OAuthClientId	Required
OAuthClientSecret	Your LeadDesk OAuthClientSecret	Required
CallbackURL	http://localhost:33333	Required
Logfile**	Use the logfile option to debug your job and provide your connection name to generate the log file.  [ConnectionConfigurationPath]\Connection_name_log.tx	Optional
Verbosity**	Choose verbosity 1-5 based on the severity of debugging	Optional

** For more information, check the Lyftrondata logging and debugging section.

If you want more detailed information about how to establish a connection with Lyftrondata, click on Lyftrondata Connection Quick Start guide.

Step4. Test your connection

Once you are done entering your connection details, simply click on the Test Connection button to test the connectivity. In case your connection fails, add Logfile and Verbosity parameters and check the Lyftrondata logging and debugging section, to debug the error.

 Step5. Save your connection

Hurray! Now you have successfully connected with the Lyftrondata LeadDesk connector and can utilize the connector to Extract, Warehouse, Analyze, Visualize and Share your data.

Data Model

The provider models the data in APIs into a list of tables that can be queried using standard SQL statements.

Generally, querying APIs tables is the same as querying a table in a relational database. Sometimes there are special cases, for example, including a certain column in the WHERE clause might be required to get data for certain columns in the table. This is typically needed for situations where a separate request must be made for each row to get certain columns. 

Name	Type	Description
Activities	Tables	Fetch activities
CallResult	Tables	Fetch result attached to a call
CallRobots	Tables	Fetch call robots
Calls	Tables	Fetch a call
CampaignProductGroups	Tables	Fetch product groups attached to a campaign
CampaignProducts	Tables	Fetch products attached to a campaign
Campaigns	Tables	Fetch campaigns
CampaignUsers	Tables	Fetch users attached to a campaign
Client	Tables	Fetch details of the current client
ContactLists	Tables	Fetch contact lists attached to a campaign
CustomizedAppFunctions	Tables	Fetch list of all external application function
CustomizedPageBlocks	Tables	Fetch customized page blocks
CustomizedPages	Tables	Fetch customized pages
Gdpr	Tables	Fetch GDPR contact data
InboundQueues	Tables	Fetch list of all inbound phone call queues
InboundQueuesSkills	Tables	Fetch list of all inbound phone call queues with inbound skills included
ProductGroups	Tables	Fetch product groups
ProductOptions	Tables	Fetch products options
Products	Tables	Fetch products
PublicKeys	Tables	Fetch public signature keys (PEM format)
Users	Tables	Fetch list of users
UserSkills	Tables	Fetch user inbound skills
UsersLoginToken	Tables	Get login token for user
UsersSkills	Tables	Fetch list of users. Returns basic info and inbound skills.