The Lyftron Provider for Zendesk offers the most natural way to access Zendesk data from Lyftron with ease and also enables to connect with BI, MDM & ML tools, Data warehouses, Databases and other SAAS based applications with zero code and zero infrastructure requirements. The provider wraps the complexity of accessing Zendesk data into easy-to-integrate relational fully managed ANSI Sql format. Make faster and better business decisions with Lyftron’s Zendesk data provider and automatically build your data migration pipelines in minutes, not months
The provider hides the complexity of accessing data and provides additional powerful security features, smart caching, batching, socket management, and more.
- Comprehensive Delta load mechanism.
- Real-time access to Zendesk.
- Comprehensive full support of ANSI Sql to query data with ease.
- Collaborative query processing.
The user must have credentials for Zendesk, Lyftron and your destination data warehouse, lake or database to perform the data pipeline operation with Lyftron
Establishing a Connection with Lyftron's Quickstart Steps
Create your Zendesk connection with Lyftron by following the 5 easy steps show below:
Step1. Add your connection
Click on Connect section on the left panel → Click on Add Connection button
Step2. Select your connector
In the connector selection panel, search and click Zendesk for your connection
Step3. Enter your connection details
In the Connection String section enter the values of the below parameters. The following connection string is required to establish Zendesk connection with Lyftron."URL=https://subdomain.zendesk.com;Useremail@example.com;Password=test123;"
|Connection Name||Enter your connection details||Required|
|Logfile**||Use the logfile option to debug your job and provide your connection name to generate the log file. [ConnectionConfigurationPath]\Connection_name_log.tx||Optional|
|Verbosity**||Choose verbosity 1-5 based on the severity of debugging||Optional|
** For more information, check the Lyftron logging and debugging section.
If you want more detailed information about how to establish a connection with Lyftron, click on Lyftron Connection Quick Start guide.
Step4. Test your connection
Once you are done entering your connection details, simply click on the Test Connection button to test the connectivity. In case your connection fails, add Logfile and Verbosity parameters and check the Lyftron logging and debugging section, to debug the error.
Step5. Save your connection
The Lyftron Provider for Zendesk models entities in the Zendesk API as tables, views, and stored procedures. These are defined in schema files, which are simple, text-based configuration files.
API limitations and requirements are documented in this section; you can use the SupportEnhancedSQL feature, set by default, to circumvent most of these limitations.
The Lyftron Provider for Zendesk models Item Listings in tables so that they can be easily queried, updated, and deleted. You can list items on your Zendesk store by calling the AddItem stored procedure.
Views are tables that cannot be modified. Typically, read-only data are shown as views.
|AccountSettings||Tables||Query and update Account Settings in Zendesk.|
|Automations||Tables||Create, update, delete, and query Automations in Zendesk.|
|Brands||Tables||Create, delete, update, and query Brands in Zendesk.|
|GroupMemberships||Tables||Create, delete, and query Group Memberships in Zendesk.|
|Groups||Tables||Create, Update, delete, and query Groups in Zendesk.|
|Holidays||Tables||Create, update, delete, and query Schedules in Zendesk.|
|Macros||Tables||Create, update, delete, and query Macros in Zendesk.|
|OrganizationFields||Tables||Create, update, delete, and query Organization Fields in Zendesk.|
|OrganizationMemberships||Tables||Create, delete, and query Organization Memberships in Zendesk.|
|Organizations||Tables||Create, delete, update, and query Organizations in Zendesk.|
|OrganizationSubscriptions||Tables||Create, delete, and query Organization Subscriptions in Zendesk.|
|PostComments||Tables||Query, Insert, Update and Delete PostComments in Zendesk.|
|Posts||Tables||Query, Insert, Update and Delete Posts in Zendesk.|
|SatisfactionRatings||Tables||Create and query Requests in Zendesk.|
|Schedules||Tables||Create, update, delete and query Schedules in Zendesk.|
|Sessions||Tables||Query and delete Sessions in Zendesk.|
|SharingAgreements||Tables||Create, update, delete, and query SharingAgreements in Zendesk.|
|SupportAddresses||Tables||Create, update, delete, and query Support Addresses in Zendesk.|
|SuspendedTickets||Tables||Query and delete Suspended Tickets in Zendesk.|
|TicketFields||Tables||Create, update, delete, and query TicketFields in Zendesk.|
|TicketForms||Tables||Create, update, delete, and query Ticket Forms in Zendesk.|
|Tickets||Tables||Create, update, delete, and query Tickets.|
|Topics||Tables||Query, Insert, Update and Delete Topics in Zendesk.|
|Triggers||Tables||Create, update, delete, and query Triggers in Zendesk.|
|UserFields||Tables||Create, update, delete, and query User Fields.|
|UserIdentities||Tables||Create, update, delete, and query User Identities.|
|Users||Tables||Create, update, delete, and query Users in Zendesk.|
|Views||Tables||Query and delete Views in Zendesk.|
|ActivityStream||Views||Query ActivityStreams in Zendesk.|
|AppLocations||Views||Query AppLocations in Zendesk.|
|Attachments||Views||Show ticket attachments in Zendesk.|
|Collaborators||Views||Query Collaborators in Zendesk.|
|CustomAgentRoles||Views||Query CustomAgentRoles in Zendesk.|
|JobStatus||Views||A status record is created when somebody kicks off a job such as updating multiple tickets. You can access the job status data for an hour after a particular job is created, after which the data is no longer available.|
|Locales||Views||Query Locales in Zendesk.|
|MonitoredTwitterHandles||Views||Query Monitored Twitter handles in Zendesk.|
|Requests||Views||Query Requests in Zendesk.|
|SlaPolicies||Views||Query SlaPolicies in Zendesk.|
|TicketAudits||Views||Query TicketAudits in Zendesk.|
|TicketComments||Views||Query TicketComments belonging to a specified ticket in Zendesk.|
|TicketMetricEvents||Views||Query TicketMetricEvents in Zendesk.|
|TicketMetrics||Views||Query TicketMetrics in Zendesk.|
|UserRelatedInformation||Views||Query UserRelatedInformation in Zendesk.|